Responsible Gaming

Gambling Should Be Entertainment

At Mecca Bingo, we believe that gambling should be enjoyed as a form of entertainment only. It is important to understand that bingo and other games of chance are not a reliable way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

You must be 18 years of age or older to participate in gambling activities in the United Kingdom. By accessing Mecca Bingo, you confirm that you meet this legal requirement. We take age verification seriously and reserve the right to request proof of identity at any time.

If you are under 18, please do not gamble. If you are aware of someone underage gambling, please report it to the relevant authorities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of the following warning signs:

• Chasing losses by gambling with more money to recover what you've lost
• Spending more time or money on gambling than intended
• Hiding your gambling activity or lying to family and friends about how much you gamble
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to fund gambling activities
• Neglecting work, education, hobbies, or relationships due to gambling
• Experiencing financial difficulties as a result of gambling
• Unable to control or stop gambling despite wanting to
• Gambling with increasing amounts of money to achieve the same level of excitement

If you recognise any of these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools & Controls

We provide a range of tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Time Limits: Set time restrictions on your gaming sessions to prevent excessive play
• Reality Checks: Enable reminders during play to help you stay aware of the time and money spent
• Self-Exclusion: Temporarily or permanently close your account if you feel you cannot control your gambling

To access these tools, please visit your account settings or contact our customer support team. We encourage you to use these features proactively.

Support & Help Resources

If you are struggling with problem gambling, professional help is available. Please reach out to one of the following organisations:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – Support groups and peer assistance
  www.gamblersanonymous.org.uk
• National Problem Gambling Clinic – NHS-funded specialist treatment
  Telephone: 020 7054 2766

International Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help, Reach Out Today

Problem gambling can affect anyone. If you or someone you care about is struggling with gambling, please know that help is available and recovery is possible. Do not wait—contact one of the support organisations listed above.

Your wellbeing is important to us. If you are in crisis, please contact emergency services or a mental health professional immediately.

Our Commitment

Mecca Bingo is committed to promoting responsible gambling practices. We work with regulators and support organisations to ensure a safe and fair gaming environment. We reserve the right to refuse service to anyone we believe is gambling irresponsibly, and we actively identify and support customers who may be at risk of problem gambling.